If you invested with DashDot, here's what your options are now

DashDot, one of Australia's larger buyer's agencies, has entered voluntary liquidation. If you were a client mid-process — fee paid but property not yet purchased — you're likely feeling a mix of frustration, anxiety, and uncertainty about what happens to the money you committed and the goal you were working toward.

This post is for you. It explains where you stand, what to do first, and how we can help.

When a company enters voluntary liquidation, an external liquidator takes over and works through its assets and obligations. If you paid a fee but didn't receive the service, you are generally an unsecured creditor. That means: you should receive contact from the appointed liquidator, who will explain the process for lodging a claim; recovery for unsecured creditors is often partial and can take time, sometimes a long time, and in some cases there's little or nothing left to distribute; and it's worth gathering your paperwork now — your service agreement, invoices, receipts, and bank records showing what you paid.

We're a buyer's agency, not an insolvency advisor. For questions specific to your claim, the liquidator's notice is your primary source, and you may want independent legal advice. The point here is simple: don't assume the fee is automatically gone, and don't assume it's automatically recoverable either. Find out where you stand.

We don't think you should have to abandon your property goals because of a situation you didn't create.

If you paid a fee to DashDot, we'll credit that amount toward our Hera Property service fee, up to the value of our fee, on proof of what you paid (your DashDot invoice or a bank record).

A note on honesty, because you've been let down once already: we can't pick up your old file. Your previous brief, shortlist, and research sit with you or with the liquidator, not with us, and we won't pretend otherwise. What we can do is restart the search properly and efficiently. We'll re-establish your brief, your budget, and your strategy, and get you moving again toward the same objective you started with.

Hera Property operates in all Australian states, so wherever you're buying, we can help.

We won't promise a specific property, a specific return, or a guaranteed outcome. No honest buyer's agent can, and you've heard enough confident promises lately. What we will promise is a clear process, transparent fees, and someone who actually picks up the phone.

If a fee credit and a fresh start would help, reach out at admin@heraproperty.com.au and we'll personally get in touch to walk you through it, with no obligation.

If you're not ready to engage a new agency yet, that's completely understandable. We're happy to answer questions either way.

Hera Property is a licensed buyer's agency operating across Australia. This article is general information, not financial, legal, or insolvency advice. For matters relating to the DashDot liquidation specifically, refer to the appointed liquidator's notices and consider seeking independent professional advice.